Contact Information & Legal Notice

Effective Date: 17 September 2026

Store Name: Fires Outlet

Domain: firesoutlet.store

Customer Enquiries: help@firesoutlet.store

1. Dedicated Client Concierge

At Fires Outlet, we are committed to providing an exemplary standard of personal service. Whether you require tailored guidance regarding our sartorial cuts, fabric selections, order tracking, or returns, our client care advisors are available to assist you.

• Email Enquiries: help@firesoutlet.store

  (Our client services team aims to review and respond to all written enquiries within 24 business hours, Monday through Friday.)

• Website: https://firesoutlet.store

2. Corporate & Statutory Information

In strict compliance with the Electronic Commerce (EC Directive) Regulations 2002, the Companies Act 2006, and the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, our trading particulars and official physical base are set out below:

• Trading Entity: Fires Outlet

All formal legal notices, regulatory correspondence, and official returns authorised via our returns framework must be directed to our designated address above or coordinated beforehand via our concierge team.

3. Alternative Dispute Resolution (ADR)

In accordance with UK consumer protection standards, should you have an unresolved complaint regarding our products or services that cannot be settled amicably through our customer support concierge, you may refer the matter to an authorised Alternative Dispute Resolution body (such as RetailADR) or access the UK Consumer Arbitration frameworks governed under the laws of England and Wales.